Placeholder Image 1

Home Retention

Keep Your Borrowers: Our innovative loss mitigation service helps you evaluate your borrower's options to retain their home in the face of late stage collection efforts or a pending foreclosure.

Working with our analysts and counseling staff to update your customer's current financial condition, get a credit analysis and value of the collateral before making this important decision can positively affect one of your customers' most important assets ... their home!

Once we identify viable loss mitigation options and you agree on an acceptable plan preserving the customer relationship without foreclosure, closing is easy. We work closely with your home retention staff or the attorney to whom you referred each loan for foreclosure to avoid sale of the property and allow you and your borrower the opportunity to enter into a suitable loss mitigation solution in accordance with your investor requirements..

Placeholder Image 2

Loss Mitigation

Outsourced Assistance : HEART Financial Services offers advantages over other similar initiatives. Unlike other law firm or third party based loss mitigation models, HEART offers the following:

  1. Proactive loss mitigation assistance on both inbound and outbound contacts with borrowers;
  2. Centralized team of trained
    professionals;
  3. Interactive data exchange with our clients;
  4. Our staff is licensed and trained on multiple loss mitigation decision engines, including Clarifire;
  5. Integrated fulfillment for all available loss mitigation options with attorneys in more than 30 states;
  6. Multiple loss mitigation strategies designed to assist the greatest number of borrowers.

These advantages insure that HEART's program results in a meaningful and positive impact on potential portfolio losses that result from delinquent loans going through the foreclosure process and into REO.

Everyone wins! You avoid the loss on your real estate collateral, the borrower enters into a loan modification or a workable payment plan, and the equity in their home is preserved to continue securing the mortgage obligation.

Main Menu

Why We Are Different

  • Improved communication with homeowners during late stage collections or the critical first thirty days of foreclosure (while there is still time to evaluate and close on a viable loss mitigation strategy);
  • Better ability to influence loss mitigation in bankruptcy cases due to our legal network’s familiarity with debtor
    counsel;
  • Faster reaction time to identify and close repayment plans or loan modifications, and a resulting reduced
    expense to the borrower and servicer.

 

Our Philosophy

We Have Heart ...

Our unique programs focus on making meaningful contact with borrowers on behalf of our investor and servicing clients, that yield better results and helps keep their customers in their homes and avoid foreclosure.

Placeholder Image 3

Consumer Info

The Treasury unveiled a new Web site this morning with consumer-oriented tools and information about the Administration’s Making Home Affordable program. As many as 7 to 9 million homeowners may be able to benefit from this initiative.

For more information
Click Here